Real-Time Order Management
Leverage Confluent to power your order management system (OMS) with real-time data, streamlining operations and providing a seamless end-to-end buying journey for customers.
Streamline Your Business Operations
In today's fast-paced business environment, managing orders effectively and efficiently is crucial. Order management systems (OMS) have numerous touchpoints and integrations including ERP systems, third-party logistics, payment services, fraud management, fulfillment centers, and inventory management. Confluent’s data streaming platform provides these systems with consistent, up-to-date views of data at all times to help organizations smoothly orchestrate order fulfillment.
Leverage Conflent’s scalable, resilient, and performant platform to build streaming data pipelines and streaming applications that optimize order management across different sales channels, such as online stores, marketplaces, and physical locations.
Improve data accuracy and consistency across the entire order management ecosystem.
Save costs by automating inventory replenishment, reducing the risk of stockouts, overstocking, & obsolescence.
Deliver customer excellence with timely and relevant order updates throughout the order fulfillment process.
Boost sales by analyzing real-time data and providing personalized product recommendations.
Ensure order authenticity with real-time fraud detection.
Build with Confluent
This use case leverages the following building blocks in Confluent Cloud.
Reference Architecture
Leverage Confluent’s pre-built, fully managed connectors to instantly stream data across disparate systems and applications, eliminating the need for manual data entry or complex integrations. Change Data Capture (CDC) keeps data in sync across myriad systems.
Build in-stream detection and analysis of order authenticity through pattern matching. Feed real-time, enriched data to any number of third-party fraud detection systems like Seon, Cobalt Insight, or LexisNexis for advanced behavioral analysis. By analyzing customer data and purchase history, platforms can offer personalized product suggestions, cross-selling opportunities, and upselling recommendations.
Stream Governance enables reliable, discoverable, and secure data streams, which are used in screening order patterns to identify discrepancies. It ensures the safe and proper use of business data, helping prevent fraudulent activity.