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Contracts

Welcome to the Confluent contracts page. We design our contracts to be straightforward, transparent and balanced, with terms that specifically describe our product offerings and business practices. Your contract references and includes the policies, descriptions and terms that apply to the products and services that you have ordered. On this page you will find Confluent’s standard customer agreements along with the documents referred to in your contract, organized by product type and subject matter. If you have any questions or cannot find a document you are seeking, please contact legal@confluent.io.

Each document below lists a date on which the document was last updated, which indicates the effective date of such document. For purchases prior to the effective date set forth in the applicable document, please see the Archive or contact legal@confluent.io.

Customer Agreements

Confluent Cloud

For customers purchasing Confluent Cloud, your use is governed by these terms.

Última actualización: November 16, 2023Archivar

For customers purchasing Confluent Cloud directly from Confluent Europe Limited, your use is governed by these terms.

Última actualización: September 1, 2023Archivar

For Malaysia based customers purchasing Confluent Cloud: (1) directly from Confluent, your use is governed by these terms, or (2) through a Confluent authorized reseller based in Malaysia, this is the End User License Agreement and your use is governed by these terms.

Última actualización: January 18, 2024

Confluent Platform

For customers purchasing a subscription to Confluent Platform, your subscription is governed by these terms.

Última actualización: April 24, 2024Archivar

For customers purchasing a subscription to Confluent Platform directly from Confluent Europe Limited, your subscription is governed by these terms.

Última actualización: May 18, 2023

For customers downloading Confluent Platform software other than pursuant to a subscription, your use is governed by these terms.

Última actualización: July 24, 2024Archivar

For Malaysia based customers purchasing a subscription to Confluent Platform: (1) directly from Confluent, your subscription is governed by these terms, or (2) through a Confluent authorized reseller based in Malaysia, this is the End User License Agreement and your use is governed by these terms.

Última actualización: January 18, 2024

Professional & Education Services

For customers purchasing Confluent Professional or Education Services, such purchase is subject to these terms, which supplement either the online Confluent Subscription Agreement referenced above or the applicable written agreement between you and Confluent.

Última actualización: August 15, 2022Archivar

For customers purchasing Education Services online, such purchase is governed by these terms.

Última actualización: June 30, 2022Archivar

For customers purchasing Professional Services Credits, such purchase is governed by the terms listed in this document

Última actualización: May 28, 2024Archivar

Partner Agreements

For Confluent Partners using Confluent products for partner-related purposes, your use is governed by these terms.

Última actualización: June 18, 2024

Confluent's Business Partner Code of Conduct outlines the standards and principles that must be followed by all third parties engaging in business with Confluent, including vendors, suppliers, registered partners, resellers, distributors, contractors, subcontractors, consultants, and agents.

Última actualización: July 3, 2024

Policies and Product Descriptions

Support

Confluent Cloud Support Services Policy

Última actualización: November 16, 2023Archivar

Confluent Platform Support Services Policy

Última actualización: July 16, 2024Archivar

Confluent Cloud

Confluent Cloud Security Addendum

Última actualización: July 1, 2024Archivar

Confluent Cloud Definitions and Rules

Última actualización: October 17, 2024Archivar

Confluent Cloud SLA

Última actualización: April 8, 2024Archivar

Acceptable Use Policy

Última actualización: November 8, 2024Archivar

Confluent Platform

Confluent Platform Basics Subscription Definitions and Rules

Última actualización: October 14, 2021

Professional and Education Services

Replaces the Supplemental Terms for Services Engagements, available in the archive.

Última actualización: May 29, 2024Archivar

Supplier Agreements

Supplier Purchase Order Terms and Conditions

Última actualización: April 15, 2024Archivar

Supplier Code of Conduct

Última actualización: January 22, 2024

Business Partner Code of Conduct

Última actualización: April 1, 2024

Privacy

Confluent Cloud Data Processing Addendum

Última actualización: August 19, 2024Archivar

UK Addendum

Última actualización: July 8, 2022

Confluent Cloud Subprocessors

Última actualización: May 5, 2023

LGPD Addendum for Confluent Cloud

Última actualización: August 7, 2023

Confluent California Candidate Privacy Notice

Última actualización: January 16, 2024

Confluent Privacy Policy

Última actualización: December 20, 2023Archivar