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Contracts

Welcome to the Confluent contracts page. We design our contracts to be straightforward, transparent and balanced, with terms that specifically describe our product offerings and business practices. Your contract references and includes the policies, descriptions and terms that apply to the products and services that you have ordered. On this page you will find Confluent’s standard customer agreements along with the documents referred to in your contract, organized by product type and subject matter. If you have any questions or cannot find a document you are seeking, please contact legal@confluent.io.

Each document below lists a date on which the document was last updated, which indicates the effective date of such document. For purchases prior to the effective date set forth in the applicable document, please see the Archive or contact legal@confluent.io.

Customer Agreements

Confluent Cloud

For customers purchasing Confluent Cloud, your use is governed by these terms.

Last updated: November 16, 2023Archive

For customers purchasing Confluent Cloud directly from Confluent Europe Limited, your use is governed by these terms.

Last updated: September 1, 2023Archive

For Malaysia based customers purchasing Confluent Cloud: (1) directly from Confluent, your use is governed by these terms, or (2) through a Confluent authorized reseller based in Malaysia, this is the End User License Agreement and your use is governed by these terms.

Last updated: January 18, 2024

Confluent Platform

For customers purchasing a subscription to Confluent Platform, your subscription is governed by these terms.

Last updated: April 24, 2024Archive

For customers purchasing a subscription to Confluent Platform directly from Confluent Europe Limited, your subscription is governed by these terms.

Last updated: May 18, 2023

For customers downloading Confluent Platform software other than pursuant to a subscription, your use is governed by these terms.

Last updated: July 24, 2024Archive

For Malaysia based customers purchasing a subscription to Confluent Platform: (1) directly from Confluent, your subscription is governed by these terms, or (2) through a Confluent authorized reseller based in Malaysia, this is the End User License Agreement and your use is governed by these terms.

Last updated: January 18, 2024

Professional & Education Services

Professional and Education Services Addendum

Last updated: December 5, 2024

For customers purchasing Confluent Professional or Education Services, such purchase is subject to these terms, which supplement either the online Confluent Subscription Agreement referenced above or the applicable written agreement between you and Confluent.

Last updated: August 15, 2022Archive

For customers purchasing Education Services online, such purchase is governed by these terms.

Last updated: June 30, 2022Archive

For customers purchasing Professional Services Credits, such purchase is governed by the terms listed in this document

Last updated: May 28, 2024Archive

Partner Agreements

For Confluent Partners using Confluent products for partner-related purposes, your use is governed by these terms.

Last updated: June 18, 2024

Confluent's Business Partner Code of Conduct outlines the standards and principles that must be followed by all third parties engaging in business with Confluent, including vendors, suppliers, registered partners, resellers, distributors, contractors, subcontractors, consultants, and agents.

Last updated: July 3, 2024

Policies and Product Descriptions

Support

Confluent Cloud Support Services Policy

Last updated: November 16, 2023Archive

Confluent Cloud

Confluent Cloud Definitions and Rules

Last updated: October 17, 2024Archive

Confluent Cloud SLA

Last updated: April 8, 2024Archive

Acceptable Use Policy

Last updated: November 8, 2024Archive

Professional and Education Services

Replaces the Supplemental Terms for Services Engagements, available in the archive.

Last updated: May 29, 2024Archive

Supplier Agreements

Supplier Code of Conduct

Last updated: January 22, 2024

Business Partner Code of Conduct

Last updated: April 1, 2024

Privacy

UK Addendum

Last updated: July 8, 2022

Confluent Cloud Subprocessors

Last updated: May 5, 2023

LGPD Addendum for Confluent Cloud

Last updated: August 7, 2023

Confluent California Candidate Privacy Notice

Last updated: January 16, 2024

Confluent Privacy Policy

Last updated: December 20, 2023Archive